Your cart is empty

Terms of Use

You should understand that by accessing and using the service of Knitting24, you acknowledge your being bound by the terms and conditions contained in the Terms and Conditions of Use specified below. The entire website and any API usage are covered by the terms and conditions of use.

At any time, at our sole discretion, we have the right to change or amend the Terms and Conditions of Use with a clear indication of the changes or amendments at the top of this page with the precise date of these changes or amendments.

Responsibility for Data Maintenance

We always do our best in order to make our services good. Nevertheless, it’s your responsibility to backup your files as for privacy reasons we do not backup your files.

There’s no guarantee that the files of the users or converted files will never be deleted, removed or lost. By using the Knitting24 service you agree not to hold us responsible for any failure of conversion or deletion of your files including any damage resulting from the abovementioned loss. Our strong recommendation for every user is to create file archives as well as to backup all files and data.


It’s strongly prohibited to use our services and intellectual property for any form of infringement or related actions.

We do not supervise our customers’ content because we respect the copyright of our customers and, consequently, we expect others to respect the copyright of other people. The use of our services with the purpose of any unauthorized copying, distribution as well as any other actions of infringement of copyright rights are expressively prohibited. You should also understand and acknowledge that all trademarks and copyrighted materials published on our website are owned by us or our partners and protected by of governing law UK.

In order to use our services freely, please, confirm your ownership of the file or your permission from the legal owner of the file.

Acceptable Use Policy of the Unlimited Premium Plan

To ensure all our customers can enjoy the best possible service, the usage of the Unlimited premium plan is subject to our acceptable use policy.

Despite we don't limit the maximum file size, maximum conversion time, and the number of files one can convert while being on the Unlimited plan, to ensure that the service received by other customers is not impacted through extremely heavy usage by a minority of people, we reserve the right to limit conversion speed or terminate the subscription unilaterally in the event that it is discovered that the service is being used in incommensurable amount.

You are eligible for a prorated refund of the amount paid, in case your subscription terminated prior to the end of the paid period.

You agree not to bypass this use policy by any means, including, but not limited to creating multiple accounts, ordering multiple premium plans, using a single premium plan on an enormous amount of devices.

Taking into account our file conversion capabilities, with a high degree of probability, you will never be subject to this acceptable use policy, but if in doubt, please contact the support team, describing your particular use case.

Privacy policy Terms of Use Refund Policy Contact Us